Welcome to Percon Support

Percon understands that a sale is only the beginning of the relationship with our customers. We are dedicated to providing the highest level of customer service by offering a broad spectrum of support including online developer information, product manuals, FAQ’s and product repairs.

Product Documentation

The best way to maximize the efficiency of your Percon vehicle computer product or understand how to resolve an issue is to review the product manuals. Packed full of valuable information, charts, and diagrams, the manuals cover everything from installation to detailed configuration information.


Our FAQ’s cover a wide variety of topics and are organized in an easy to use manner. If the manuals haven’t helped resolve the question or problem, try looking through our FAQ’s for quick answers.

Customer Service

If our on-line documentation and FAQ’s haven’t helped you resolve the problem, please contact our Technical Support department. The best way to resolve an issue is to submit an Online Support Request.

Legacy Products

Percon Legacy products are now supported by Datalogic.
If you have a PT2000, Topgun, or Falcon product, please contact Datalogic Mobile at 541-743-4919.
If you have a Series 10/20, Powerwedge, SnapShot, contact Datalogic Sacnning Support at 541-349-8283.

Percon Incorporated is a corporation independent from Datalogic and the Datalogic Group of Companies.  Although Percon has a contractual relationship with Datalogic Mobile, it has no other legal or financial affiliation with Datalogic Mobile, Datalogic Scanning, or its predecessors, PSC Inc. and PSC Scanning Inc.  For information on Datalogic products see